I support businesses with graphic design, branding, video editing and illustration. With such a demand in online services, it’s important to stand out from the crowd. Visual elements of your business often create a first impression to your potential clients. That’s why I provide my services to help my clients reach their target audience through design.
I strive to make my client experience as smooth as possible, please see below the steps from consultation to client feedback.
I enjoy getting to know my clients and exploring their overall needs and goals with their designs. I send out a questionnaire to all clients to gain further details of their needs and to clearly understand their vision for their brand.
When the questionnaire has been submitted. I will accumulate the information and produce a creative brief form for the client. A 50% deposit to start the project is required and once the client is satisfied, the remaining payment will be requested. For an illustration, my turnaround time is within 48 hours and for brand designs such as logos, my time frame is within 7-12 days.
I begin the initial stage of creating the design from the information collated from the questionnaire. I take the client’s ideas and visions and bring them to life. At this stage, I continue to collaborate with the client to ensure I am meeting their design needs.
I will complete the finishing touches of the design and ensure its quality checked. This will then be sent to the client via email.
The design has been recieved by the client and testimonials are completed. I aim for 100% client satisfaction.
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